Privacy and Cookie Policy

Privacy statement of Inspiring Tours Soc.Coop. (hereafter “Inspiring Tours”, “Our Company”, “we”), owner of the website pursuant to the EU Data Protection Regulation 2016/679 (GDPR)

To read directly our Cookie Policy, click here.

Privacy Policy

This privacy policy provides information about how Inspiring Tours uses the data we collect when you browse our website, make an enquiry or book a service, as well as during and after the delivery of any contracted services. It is important that you read this privacy policy, so you are fully aware of how and why we are using your data.

Data Controller

Inspiring Tours with registered office in Palermo, Italy is the data controller for any personal information we process in relation to you. We are responsible for processing data and ensuring that personal data is processed in accordance with the GDPR.



By using our website, you hereby consent to our Privacy & Cookie Policy and agree to its Terms of Use in full. If you do not agree to our Privacy & Cookie Policy or our website’s Terms of Use, please do not use our website.


What data do we collect?

Our website provides information and interactive contents. While you browse our website, we may collect different personal data in different ways.

  • Personal data we collect automatically

As you use our website, our website will collect technical data including your browser type, the IP  address used to connect your device to the internet, and your usage habits (time spent on a single webpage etc.) via specific software and the use of cookies (see our Cookie Policy below).

  • Personal data you provide to us voluntarily

You will provide us with personal data when you correspond with us via the website, on the phone or via our social media channels, either on your own behalf or on behalf of an organisation.  You will also provide us with personal data when you subscribe to receive our newsletter.


How and why will we use your data?

We will process your personal data for a range of purposes either because we need it to perform a contract or provide a service that you have required or we have a legitimate interest (reasonable business purpose) for doing so. These include the following:

  • to reply to your enquiry or request made via our website, our social media channels or on the phone
  • to administer your booking and billing information
  • to communicate with you by post, phone, email or other electronic media, in order to provide you with relevant information and updates relating to your booking
  • to deliver services and facilities to you
  • to determine your user experience on our website and ensure the best possible functionality of the website and the contents delivered
  • with your consent, to send you our newsletter.


How do we process your data?

We process your data with manual and/or automated methods and we have put specific procedures in place to avoid any loss of data and ensure that your data is safe.


Who will your personal data be shared with?

Your personal data may be shared, on a considered and confidential basis, with a range of external organisations as is necessary for the purposes set out above and as permitted or required by law, including the following:

  • tax consulting and law firms, couriers, software and hosting providers if necessary, as outlined above
  • banks and payment gateway providers
  • our team members who are authorised to manage customer relations.


Except as we have explained above, we will not normally publish or disclose any personal data about you to other external enquirers or organisations unless you have asked us to do or have consented to it (see below), or unless it is in your vital interests to do so (e.g. in an emergency situation).


Use of images

Customers booked on tours or renting gear or members of the club/community who register online grant us permission to take photographs or film recordings of trips for promotional use on our website, our social media channels and other media, without remuneration now or in the future. Customers agree to assign all right, title, and interest they may have in or to any media in which their name or likeness might be used to Inspiring Tours. Customers can withdraw their consent by sending us an e-mail to

How long will your data be kept?

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.


Your rights

As a data subject, each website user, visitor or customer has the right to access their personal data processed by our company and ask for that data to be updated, amended or removed. To do so please contact us at

Privacy Policies of Other Websites

Our website contains links to other websites, e.g. partner websites. Our privacy policy applies only to our website. We do not control nor are we responsible for the contents, privacy and cookie policies and terms of use of the other websites that are linked to our website. When you click on a link to an external website, you should read their privacy policy.

Cookie Policy

Cookies allow us to enhance the functionality of our website so that we can personalise your experience and allow you to use many of the useful features of our website. Some cookies are strictly necessary for the proper functioning of the website, others allow us to perform analysis based on aggregated and anonymous data.  You can choose to disable or restrict cookies through your browser settings, or you can browse our website in private/incognito mode. Please be aware that some or all website functions may be affected if you disable some or all cookies.


If you continue to use our website you accept our Cookie Policy.

For detailed instructions on how to restrict or disable cookies, see the information provided in section the “How to manage cookies”.


What are cookies?

Cookies are small pieces of data that are stored on your device when websites are loaded in a browser. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).


What types of cookies do we use?

  • Functionality cookies

These cookies are widely used to save your preferences, either for a single visit or for multiple repeat visits. They ensure a consistent and efficient experience for visitors and perform essential functions such as allowing users to switch a language and maintain this setting for future visits.

  • Third-party cookies

Our website uses third party services and links to other websites which may collect data on their own or with the help of others. These include Facebook, and WhatsApp. These cookies help us understand how our website is being used, mainly for analytical purposes, so that we can work on providing an improved user experience. Cookies used for this purpose do not collect information that identifies a user, but the data is aggregated and made anonymous.

Google Analytics

We use Google Analytics cookies to hold information about your visit to our site. This helps us better identify the use and popularity of our services and how successfully the website is functioning. If you do not wish us to do this, you can opt out of the Analytics service by installing an add-on for your browser. This can be found at Alternatively, you can delete/restrict these cookies as for any other cookie – see the section on ‘How to manage cookies’ for more information. These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. To find out more about Google’s privacy policy visit


How to manage cookies

You can restrict or disable cookies through your browser settings. Depending on which browser you use, you will need to follow the instructions below. Please be aware that some website functions may be affected if you disable some or all cookies.

Google Chrome:


Internet Explorer:

Microsoft Edge:




Changes to our Privacy e Cookie Policy

Our Company keeps its privacy and cookie policy under regular review and places any updates on this web page. By continuing to use our website you agree to any changes made to the privacy and cookie policy.



If you have any questions about this privacy policy, please contact us at


For general enquiries please email:
For partnership requests please email:


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